"We are revamping our Knowledge Base articles to serve you better. In case you find something unusual, do not panic. Reach out to our Support Team by submitting a ticket if you ever need some help.”
  1. Home
  2. Account and Billing

Account and Billing

You can find all the information related to your DropFunnels subscription here such as Billing Information, Updating Your Payment Info, Retrieving Invoice on Your Subscription and more...

Refund Policy

DropFunnels Refund Policy As per our Terms & Conditions that requires your consent upon signing up, you can also reference...

Can I Host Clients’ / Customers’ On My DropFunnels Account?

Can I host my clients on my account? Each account is tied to one "business entity", and therefore our licenses...

How To Change/Update Your DropFunnels Profile and Billing Info

How To Change/Update Your DropFunnels Profile and Billing Info You may want to update your Profile Name or even update...

How To Change Your DropFunnels Password

How To Change Your Password For Your DropFunnels Account This article will provide you with step-by-step instructions on how to...

Billing Portal Showing “You Have Not Subscribed To Any DropFunnels Plan”

Billing Portal Showing “You Have Not Subscribed To Any DropFunnels Plan” Users can access their billing portal to download their...

Upgrade / Downgrade Subscription Plan

How To Upgrade / Downgrade Your DropFunnels Subscription Plan There may be times that you might want to scale your...

Re-Activate or Un-Pause Your DropFunnels Subscription

Re-Activate or Un-Pause Your DropFunnels Subscription If you've put your DropFunnels susbcription on the Paused plan, you can easily u-npause...

Updating Your Payment Method or Billing Information For Your DropFunnels Account

How To Update Your Payment Method / Billing Information For Your DropFunnels Account It's pretty straightforward to update your payment...

Lite Plan: Unable To Add More Funnels

Unable To Add More Funnels Error - For DropFunnels Lite Plan Users Only If you are on the DropFunnels Lite...

Need Support?


Click below to get support with any DropFunnels related issues:

Get Support

DF Black Trimmed

ANNOUNCEMENT:
Over the festive period, we may take a little longer to respond to your ticket, but please submit as normal and we’ll get to it shortly! Happy Holidays! :santa:

DF Black Trimmed

ANNOUNCEMENT:
Our Knowledge Base articles are undergoing a comprehensive overhaul to enhance your experience.

If you encounter any unexpected issues or irregularities, feel free to connect with our Support Team by submitting a support ticket for prompt assistance.

Join our Slack Workspace

Join the DropFunnels Slack Workspace and get access to the DropFunnels team, other DropFunnels members, twice-weekly support calls and more!

Join our Slack Workspace

Become A DropFunnels Wizard


Complete our Fast Start Training and learn everything you need to know to launch your first or next funnel.

From Lead Capture to Products, Courses to Blogs, this easy-to-follow training covers it all.

We’ll even give you $50 credit for completing the training!


Become A DropFunnels Wizard