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Account and Billing

You can find all the information related to your DropFunnels subscription here such as Billing Information, Updating Your Payment Info, Retrieving Invoice on Your Subscription and more...

Refund Policy

DropFunnels Refund Policy As per our Terms & Conditions that requires your consent upon signing up, you can also reference...

Can I Host Clients’ / Customers’ On My DropFunnels Account?

Can I host my clients on my account? Each account is tied to one "business entity", and therefore our licenses...

How To Change/Update Your DropFunnels Profile and Billing Info

How To Change/Update Your DropFunnels Profile and Billing Info You may want to update your Profile Name or even update...

How To Change Your DropFunnels Password

How To Change Your Password For Your DropFunnels Account This article will provide you with step-by-step instructions on how to...

Billing Portal Showing “You Have Not Subscribed To Any DropFunnels Plan”

Billing Portal Showing “You Have Not Subscribed To Any DropFunnels Plan” Users can access their billing portal to download their...

Upgrade / Downgrade Subscription Plan

How To Upgrade / Downgrade Your DropFunnels Subscription Plan There may be times that you might want to scale your...

Re-Activate or Un-Pause Your DropFunnels Subscription

Re-Activate or Un-Pause Your DropFunnels Subscription If you've put your DropFunnels susbcription on the Paused plan, you can easily u-npause...

Updating Your Payment Method or Billing Information For Your DropFunnels Account

How To Update Your Payment Method / Billing Information For Your DropFunnels Account It's pretty straightforward to update your payment...

Lite Plan: Unable To Add More Funnels

Unable To Add More Funnels Error - For DropFunnels Lite Plan Users Only If you are on the DropFunnels Lite...

How to add Billing Portal for your Clients

How to add Billing Portal for your Clients In this article, you will learn how to add a Billing Portal...

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ANNOUNCEMENT:
Over the festive period, we may take a little longer to respond to your ticket, but please submit as normal and we’ll get to it shortly! Happy Holidays! :santa:

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ANNOUNCEMENT:
Our Knowledge Base articles are undergoing a comprehensive overhaul to enhance your experience.

If you encounter any unexpected issues or irregularities, feel free to connect with our Support Team by submitting a support ticket for prompt assistance.

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